CloudNest Solutions Refund Policy
CloudNest Solutions provides digital services including web development, cloud solutions, SEO consulting, and business automation. This Refund Policy outlines the conditions under which refunds may be granted.
1. Service Eligibility
- Refunds apply only to services delivered by CloudNest Solutions.
- Refunds are considered for undelivered services, incomplete work, or services failing to meet the agreed specifications.
- We do not provide refunds for completed and approved services or services delivered according to agreed scope.
2. Refund Request Procedure
- All refund requests must be submitted in writing to contact@cloudnestsolutions.us within 7 business days of identifying the issue.
- Include details of the service, invoice number, and issue description.
- Our support team will review your request and respond within 3-5 business days.
3. Payment & Processing
- Refunds are processed via the same payment method used for the original transaction.
- All payment processing follows secure PCI-DSS compliant standards.
- Refunds are issued only after verification of the request and service audit.
4. Cancellation Policy
- Clients may cancel services before work begins to request a full refund.
- Partial refunds may be granted if work has already commenced, based on the portion completed.
- All cancellations must be submitted in writing and approved by CloudNest Solutions.
5. Exceptions
- No refunds for services used improperly or in violation of CloudNest Solutions policies.
- Refunds do not cover third-party services or software paid by the client.
- All services must be requested and paid for through official CloudNest Solutions channels.
6. Contact
For any questions or disputes regarding refunds, please contact:
contact@cloudnestsolutions.us
By using our services, you agree to comply with this Refund Policy and acknowledge that all payments are secure, transparent, and compliant with banking and digital service regulations.