Privacy Policy

Privacy Policy Overview

At CloudNest Solutions, protecting our clients’ privacy and ensuring secure payment processing are top priorities. This Privacy Policy explains how we collect, store, and use information in compliance with banking and payment gateway requirements.

1. Information We Collect

• Personal contact info (name, email, phone) provided in forms.
• Payment and billing details required to process purchases of digital services.
• Usage data from website visits and analytics for service improvement.

2. How We Use Your Data

• To provide the services you requested (web development, SEO, cloud setup, business automation).
• To send invoices, receipts, and important notifications regarding your account or purchases.
• To improve our services and website user experience.
• To comply with legal and regulatory requirements.

3. Payment & Security

All payments are securely processed via PCI-DSS-compliant gateways (Visa, MasterCard, PayPal, Amex). Payments are strictly for CloudNest Solutions services. We do not process payments on behalf of third parties, and we do not engage in high-risk or prohibited activities.

• Encrypted storage of sensitive data.
• Limited access to authorized personnel only.
• Transparent invoicing and billing for all services.

4. Data Sharing

We do not sell or share personal information with third parties except:

• Payment gateways for secure transaction processing.
• Law enforcement, compliance, or legal obligations.

5. Cookies & Analytics

Our website may use cookies for analytics and site performance. No sensitive personal information is stored in cookies. Users may opt-out of tracking through browser settings.

6. Refund & Service Policy

CloudNest Solutions maintains a transparent service and refund policy:

• All services are fully described before purchase.
• Refunds are considered only for undelivered or defective services as per agreement.
• Clear cancellation terms communicated at time of service engagement.

7. Your Rights

You have the right to request:

• Access to your personal data held by CloudNest Solutions.
• Correction or deletion of your personal data.
• Opt-out of marketing communications.

8. Contact Information

For privacy-related questions or to exercise your rights, contact us at:

contact@cloudnestsolutions.us

By using our website and services, you consent to this Privacy Policy and the secure processing of your data in accordance with banking and payment regulations.